Privacy Policy

Last updated: September 26, 2025

At Idhamya, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase. By using our services, you agree to the practices described here.

Information We Collect

When you shop with us or interact with our website, we may collect:

  • Contact details: name, email, phone number, billing and shipping addresses.

  • Payment information: card details, transaction history (processed securely through Shopify – we do not store your card details).

  • Account information: login details, preferences, saved items.

  • Order information: products you view, add to cart, purchase, return, or exchange.

  • Device & usage information: IP address, browser type, and how you navigate our website (via cookies and similar tools).

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to your inquiries.

  • Send order updates, account notifications, and promotional emails (you can unsubscribe anytime).

  • Improve your shopping experience by showing you products that may interest you.

  • Prevent fraud, ensure website security, and comply with legal obligations.

Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Shopify (our e-commerce platform) to process your orders and payments.

  • Service providers such as shipping carriers, payment gateways, and analytics partners.

  • Legal authorities if required by law.

Cookies & Tracking

We use cookies to improve your browsing and shopping experience, such as remembering your cart items. You can disable cookies in your browser, but some features of the website may not work properly.

Your Rights

Depending on where you live, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails.

  • Request a copy of your data.

To exercise your rights, please contact us using the details below.

Data Security & Retention

We take reasonable measures to protect your personal information. While no system is completely secure, we work with trusted partners like Shopify to safeguard your data.
We retain your information only as long as needed for legal, business, or customer service purposes.

Children’s Privacy

Our website and products are not intended for children under 18, and we do not knowingly collect their information.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

📧 care@idhamya.com

📞 +91 7411343777

🏠 Idhamya, 7-31, NGO Colony, Kinnimulky, Udupi, Karnataka 576101, India

✨ At Idhamya, we are committed to keeping your trust and ensuring that your shopping experience is secure, transparent, and enjoyable.