Return & Refund Policy

At Idhamya, we take great care in curating and delivering jewellery that brings you joy. Each piece is carefully checked before shipping.

Please note that we do not offer returns or refunds unless the item you receive is damaged or defective.

Conditions for Return/Refund

  1. A single, uncut unboxing video of the package from the moment you open it must be provided. This helps us verify any damage during delivery.

  2. Requests without an unboxing video will not be eligible for return or refund.

  3. The product must be unused and in its original packaging when reported as damaged.

How to Request a Return/Refund

  • Please email us at care@idhamya.com or send us a message on WhatsApp at +91 7411343777 within 48 hours of delivery.

  • Share your order number and the unboxing video.

  • Once verified, we will arrange for a replacement or initiate a refund to your original mode of payment.

Non-Returnable/Non-Refundable Items

  • All products apart from those received in a damaged condition are non-returnable and non-refundable.

  • Change of mind, style preference, or personal reasons are not eligible.